Frequently asked questions.

How do I change my subscription?

Unfortunately, our website does not let you edit your subscription from your account (we hope this changes someday), so you will have to cancel your current subscription and resubscribe again with the desired frequency and amount. We always look into canceled subscriptions and will reimburse you for any remaining deliveries! If you are not contacted or reimbursed within a few days, absolutely reach out to us! If you only want to change your sliced preferences, just email us or submit a form on our contact page and we will update our list. Your subscription receipts may still say your old preference, but it will be correct on our delivery list.

I need to cancel my subscription. Will I continue to receive the bread through the month I paid for or can I be reimbursed?

We will email you to double check if you would like the paid weekly deliveries that remain or if you would like to be reimbursed. If we do not hear a response from you, we will default to refunding you.

I am out of town for some of my deliveries, what are my options?

  1. Have friends/family/neighbors pick up your bread from your porch and “take care of it” or store it for you.

  2. Contact us with an alternate name and delivery address for the duration of your absence. (What a fun surprise and blessing this can be, we’ve had a few customers choose this option.)

  3. Depending on our freezer capacity, we may be able to freeze your bread and deliver all of your missed loaves when you return. This is not always an option for us as our business changes and grows, so make sure to contact us!

  4. We can just reimburse you for deliveries that you do not want to receive, we just need to know beforehand. If we deliver bread to you and you notify us after the fact, we will not reimburse you for that week. Please note that a few months have 5 delivery weeks in them, but you are only charged for 4 weekly deliveries every month. We will not reimburse a month with a missed bonus week.

What are your 2024 holiday hours?

Subscriptions and Deliveries: We will have a normal Wednesday delivery on November 27 during Thanksgiving week. Christmas falls on a Wednesday this year and bread will be delivered on Tuesday, December 24 instead.  New Year’s Day will have regular hours.

Bread Stand: The bread stand will be open Tuesday and Wednesday, per usual, during Thanksgiving week (November 26 & 27.) During the week of Christmas, it will only be open on Tuesday, December 24 from 8 am - 5 pm. We will have limited stock this Christmas week since we will be baking one less day, so first come, first serve. We suggest stocking up in the weeks prior to Christmas and freezing your bread if you would like extra for the holidays.

2025: We may choose to not deliver during fall and winter holiday weeks, but we will make sure to communicate this to you.